My game will not load and I am not on Facebook so I do not want to reinstall the app. Any ideas?

Answer: If your account is not linked at all (Facebook, Game Center, etc.), then it is best to contact support. I believe the problem should have been resolved by Lilith couple of days ago.

Some extra relevant information:

If you are experiencing difficulties loading your game and you are not using Facebook to access it, there are a few troubleshooting steps you can try before resorting to reinstalling the app. Here are some ideas to help you get back into the game:

1. Check your internet connection: Ensure that you have a stable and reliable internet connection. A weak or intermittent connection can prevent the game from loading properly. Try switching between Wi-Fi and mobile data to see if that resolves the issue.

2. Clear cache and data: Sometimes, accumulated cache and data can affect the performance of an app. Clearing the cache and data for the game can help resolve any issues related to this. To do this, go to your device’s settings, select “Apps” or “Applications,” locate the game in the list, and then tap on “Clear Cache” and “Clear Data.”

3. Restart your device: A simple restart can often solve many software-related problems. Power off your device completely and then turn it back on. Once it restarts, try launching the game again and see if it loads properly.

4. Check for updates: Ensure that you have the latest version of the game installed on your device. Developers regularly release updates that address bugs and improve performance. Check the app store or the game’s official website to see if there are any available updates for your game.

5. Contact support: If none of the above solutions work, reaching out to the game’s customer support can be helpful. They might be able to provide specific troubleshooting steps or offer assistance tailored to your issue.

Remember, reinstalling the app should be a last resort since it may result in the loss of your game data and progress. By trying these troubleshooting steps, you may be able to resolve the loading issue without having to reinstall.

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