Answer: If your game is not connected to your google account or your facebook account you may not be able to retrieve your account. You should contact the game developers directly and give them as much detail as you can about your account.
Some extra relevant information:
If you have forgotten to log in to your Google account and your game has been reset on your phone, don’t panic! There are a few steps you can take to bring back your game progress and continue enjoying your gaming experience.
1. Retrieve your Google account login: The first step is to recover your Google account login details. Visit the Google account recovery page and follow the instructions to regain access to your account. Make sure to provide accurate information to verify your ownership of the account.
2. Reinstall the game: Once you have regained access to your Google account, reinstall the game on your phone. Go to the app store, search for the game (in this case, Rise of Kingdoms), and click on the download or install button to reinstall it.
3. Launch the game: Once the game is installed, launch it on your phone. You will be prompted to sign in to your Google account. Make sure to sign in using the same Google account that you used previously to play the game.
4. Check for saved game data: After signing in, the game will try to retrieve your saved game data from the cloud. If you had enabled Google Play Games or a similar cloud save feature in the game settings, your progress should be automatically restored. However, it is worth noting that not all games have cloud save functionality, so there is a possibility that your progress may not be recoverable.
5. Contact game support: If none of the above steps work, and you have made in-app purchases or have a significant amount of progress in the game, it is recommended to contact the game’s support team. Provide them with details about your account, device, and any relevant information that can help them locate your lost progress. They may be able to assist you in recovering your game data.
Remember to regularly back up your game data to avoid losing progress in the future. This can usually be done through the game’s settings or by linking your account to other platforms such as Facebook or a game-specific login.
Always make sure to keep your login information secure and easily accessible to prevent similar issues in the future.